Two long term and post-acute care members in Arkansas are being recognized with a 2017 Bronze - Commitment to Quality Award by the American Health Care Association and National Center for Assisted Living (AHCA/NCAL) for their dedication to quality care. The National QualityAward Program by AHCA/NCAL spotlights providers across the country that have demonstrated their commitment to delivering quality care for seniors and persons with disabilities.
The Arkansas Health Care Association and Arkansas Assisted Living Association congratulates its two members who are receiving this award:
Twin Rivers Health and Rehabilitation, Arkadelphia
Southridge Village Assisted Living, Cabot
Implemented by AHCA/NCAL in 1996, the National Quality Award Program is centered on the core values and criteria of the Baldrige Performance Excellence Program, which is the foundation of the metric-based AHCA/NCAL Quality Initiative. The program assists providers of long term and post-acute care services in achieving their performance excellence goals.
The program has three levels: Bronze, Silver, and Gold. Providers begin the quality improvement process at the Bronze level, where they develop an organizational profile with essential performance elements such as vision and mission statements and an assessment of customers’ expectations. Bronze applicants must also demonstrate their ability to implement a performance improvement system. Trained Examiners review each Bronze application to determine if the center has met the demands of the criteria. Recipients of the Bronze - Commitment to Quality Award may now move forward in developing approaches and achieving performance levels that meet the criteria required for the Silver - Achievement in Quality Award.
The awards will be presented during AHCA/NCAL’s 68th Annual Convention and Exposition in Las Vegas, Nevada, October 15-18, 2017.